Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: July 2026

Data Controller

Whitefield Legal Services Limited is the data controller responsible for your personal information.

Registered Address:

2nd Floor Argyle House
Joel Street, Northwood Hills
HA6 1NW

Contact:

Phone: 01923 620240/41
Email: admin@whitefieldlegal.com

Company Number: 06043320

Information We Collect

Personal Information

  • • Name and contact details (email, phone, address)
  • • Company information and professional details
  • • Property search requests and transaction details
  • • Communication preferences and history

Technical Information

  • • IP address and browser information
  • • Website usage data and analytics
  • • Cookies and similar technologies
  • • Device and operating system information

How We Use Your Information

Service Delivery

  • • Processing property search requests
  • • Providing conveyancing reports
  • • Managing client accounts and billing
  • • Customer support and communication

Business Operations

  • • Improving our services and platform
  • • Security and fraud prevention
  • • Marketing and business development
  • • Legal and regulatory compliance

Cookies & Analytics

We use a small number of cookies and similar technologies. Cookies that are strictly necessary for the website to function are always active. Non-essential cookies — used for analytics that help us understand how visitors use the site — are only set after you accept them via our cookie banner. If you decline, no analytics cookies are placed and no analytics data is collected. You can change your choice at any time by clearing this site's cookies in your browser.

Fonts on this website are hosted by us directly, so no data about your visit is sent to a third-party font provider.

Third-Party Service Providers

We share personal data with the following trusted service providers (data processors) only as needed to operate this website and communicate with you. Each processes data on our behalf under a data-processing agreement:

Brevo (email & newsletter)

When you submit our contact form or subscribe to Property Pulse, your details (such as name, email address, company, phone number and message) are processed by Brevo to deliver our email correspondence and manage newsletter subscriptions. Brevo stores this data within the EU.

Google Analytics

If you accept analytics cookies, Google Analytics collects usage data such as your IP address, device and browser information, and how you interact with the site, to help us measure and improve performance. This runs only with your consent.

Vercel (hosting & analytics)

This website is hosted on Vercel. If you accept analytics cookies, Vercel Analytics and Speed Insights collect anonymised usage and performance data (including IP-derived information) to help us monitor site speed and reliability.

International Data Transfers

Some of our providers are based outside the UK and European Economic Area (EEA). In particular, Google Analytics and Vercel may process data in the United States. Where personal data is transferred outside the UK/EEA, we rely on appropriate safeguards — such as the UK International Data Transfer Agreement and the EU–US Data Privacy Framework — to ensure your data receives an equivalent level of protection. Brevo processes data within the EU, so no such transfer applies to your contact and newsletter data.

Legal Basis for Processing

Contract Performance

Processing necessary to fulfill our contractual obligations to provide property search services.

Legitimate Interest

Business operations, security, and service improvement activities.

Legal Obligation

Compliance with legal and regulatory requirements in the conveyancing industry.

Your Rights Under GDPR

Access

Request copies of your personal data

Rectification

Request correction of inaccurate data

Erasure

Request deletion of your personal data

Restriction

Request restriction of processing

Portability

Request transfer of your data

Objection

Object to processing based on legitimate interests

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy:

  • Client data: 7 years after last transaction (regulatory requirement)
  • Marketing data: Until consent is withdrawn
  • Website analytics: 26 months maximum
  • Support communications: 3 years from last contact

Contact Us

For any privacy-related questions or to exercise your rights, please contact us:

admin@whitefieldlegal.com
01923 620240/41

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been breached.